BURLINGTON, Vt. (WCAX) - New details about the extent of the damage done by a cyberattack at the University of Vermont Health Network.
Wednesday, the governor sent cybersecurity experts from the Vermont National Guard to help get the health network’s system back online.
Officials say in the attack last week, different pieces of the network were encrypted or damaged and malware flooded the system.
We are told that patient records are safe and not lost.
“If you think about it like your iPhone, our patient records are in the applications that sit on your iPhone. Those are separate and sealed off. The problems that we are fixing are what you would think of as the platform of your iPhone,” said Al Gobeille of the UVM Health Network.
The network says this is impacting patients and it is doing what it can to get the systems back online.
They expects some appointment schedules won’t be able to be accessed starting Thursday.
If you have an appointment, officials ask for your patience and understanding that employees will likely be not as efficient as usual. They also ask that you bring any prior medical information with you. Click here for the website the network has set up for patients to get the latest details about the impacts of the breach on each facility.
The Guard’s cyber response team will help the network review its thousands of computers and devices. It’s looking to make sure they do not have any malware or viruses on them.
The attack affected all six of the network’s hospitals and forced them to cancel or postpone some visits and procedures.
The FBI is investigating the attack. Still no word on who was behind the breach or whether it was connected to attacks at other health care facilities across the country.
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