Recently, Australia-based service provider Telstra International shared how they have dramatically simplified management of network resources with a new, dynamic inventory management system based on Blue Planet Inventory.
Telstra calls its new system “Veritas,” which fittingly means truth in Latin. In this article, Marie Fiala details how Telstra’s adoption of BPI has also enabled the company to minimize risk of change, lower OpEx, and improve service delivery for its customers.
Telstra was under pressure to modernize its network inventory system. The company had a massive amount of inventory to manage in its fiber, wireless, backhaul, satellite and undersea cable networks, supporting its enterprise and residential customers, as well as its telecom partners. However, their legacy inventory system was not sustainable. It was 17 years old, was costly to maintain and operate, and vendor support was ending in two years. The system was fragmented due to piecemeal modifications and burdened by cumbersome processes that prevented the company from responding quickly to customer requests or network faults.
- Evolve to the new system to avoid downtime and risks of a rip-and-replace;
- Deploy the system in phases, delivering benefits at each phase;
- Use its legacy and new inventory systems together for as long as necessary;
- View inventory on its live network dynamically; and
- Support future equipment and service data models that will come with continued evolution of the network.
Blue Planet Inventory Solution
Blue Planet Inventory (BPI) software fulfilled Telstra’s stringent requirements. In particular, Telstra is taking early advantage of two key BPI features: federation and perspectives.
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February 18, 2021 at 08:00PM
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