Bengaluru, May 18 (PTI) As cities begin to reopen and millions of Indians start moving again, Uber India on Monday announced the launch of a range of COVID-19 specific safety features and policies that will change the way you ride the next time you use the app.
The announcements include an interactive 'Go Online Checklist' for both riders and drivers, a mandatory mask policy for riders and drivers, pre-trip mask verification selfies for drivers, and updated post-trip feedback mechanism and a cancellation policy.
Beginning Monday, riders and drivers will see a number of new additions in the app, it said in a statement.
Before a driver can go online, they will be asked to confirm, via 'Go Online Checklist', that theyve taken certain safety measures and are wearing a face mask. A similar checklist has been built for riders. Before every trip, they must confirm that they've taken precautions such as wearing a face mask and washing or sanitising their hands.
Before drivers are able to start accepting trips, they will be asked to take a selfie with a mask on. Uber's new technology will verify the driver is wearing a mask.
Drivers and riders can cancel trips if they don't feel safe, including if a user is not wearing a mask or face cover.
To allow for space between the driver and rider during an Uber ride, the company is advising riders not to sit in the front seat. Only two riders will be allowed in a car and they'll have to sit in the rear seat.
Sachin Kansal, Global Senior Director of Product Management at Uber, said: 'These new features and policies have been rolled out globally, and we will keep enhancing and revising them as needed to ensure a safer product experience for all.'PTI RS SS PTI PTI
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